Get in Touch With Us
Got a question about how we rank high-payout online casinos in Canada, spotted something that needs updating, or want to talk partnerships? This page tells you how to reach Online Casino, what kind of messages we handle, and how long a reply usually takes.
The Best Way to Reach Our Team
Email is the most reliable channel for getting through to us. Write to [email protected] and a member of the editorial team will read your message personally — we do not rely on automated replies to close out enquiries.
A quick summary of what your message is about in the subject line helps us route it to the right person and get back to you sooner, especially if it relates to a specific brand featured on strikewithus.org.
What We Can Help With
We cover Canadian online casinos, their bonus terms, payment options, licensing details and mobile experience. Readers write in for all sorts of reasons, including:
- Questions about our reviews — if you want more detail on how a casino such as Cashed, SlotsGem or WinnerIsland compares on payout speed, game selection or wagering requirements before you sign up.
- Corrections — bonus terms, deposit limits and licensing conditions change often. If you notice an offer or detail on the site that looks out of date, flagging it helps us keep the comparison accurate for everyone.
- Content suggestions — if there's a payment method, province-specific rule, or type of casino game you'd like us to cover in more depth, let us know.
- Partnership or editorial enquiries — if you represent a casino brand or an affiliate partner and would like to discuss coverage, introduce yourself and explain what you're proposing.
- Player concerns — if you've had a difficult experience with a listed operator, or you're looking for information on setting deposit limits or self-exclusion, mention this in your message and we'll point you towards the right resources.
How We Handle Your Message
Every email is read by a real person rather than filtered through a bot. Our aim is to respond within two working days, though enquiries that need input from more than one person on the team can occasionally take a little longer. If your question relates to a specific operator's welcome offer or terms, having the casino name and the date you saw the offer ready to share speeds things up — bonus terms on sites like Betninja, CoinPoker or HugoCasino can be updated by the operator at short notice, so we always check the current wording before replying.
Before You Write In
A few common questions can be answered faster by checking the site itself:
- For how we compare payout speeds, licensing and bonus terms across operators, see the ranking criteria on our reviews rather than waiting on a reply.
- If you're specifically looking at options outside Canada's usual regulated space, our page on Trusted Non GamStop Casinos UK 2026 covers that separate market in detail.
- For anything tied to a live promotion — free spins counts, minimum deposit, or wagering multiples — check the terms listed beside the offer on our comparison table, since these are the figures the operator has confirmed as current.
A Note on Accuracy
We keep strikewithus.org independent: no operator can pay to change a rating or move up the list, and commission from any casino we link to never decides ranking order. If something we've published turns out to be wrong, incomplete, or has changed since we last checked it, we want to hear about it — reader feedback is one of the main ways we catch things that need updating.
Thanks for taking the time to get in touch. We read every message and will get back to you as soon as we can.